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Friday, August 26, 2022

Salesforce Business Analyst Certification Exam Guide 2024

What Does A Business Analyst Do?

A Salesforce business analyst is a professional responsible for eliciting, documenting, and managing the requirements, facilitating meetings, drafting feasibility studies, and acting as a liaison or bridge between technical and functional groups.

Salesforce Su22 (Summer 22) Business Analyst Certification Exam Guide 2022

Depending on the organization, business analysts may be responsible for discovering what the user truly wants, designing a solution vision, breaking product development into doable steps, determining what success looks like, and driving iterative evaluation and revision.

The key activities that business analysts perform include:

  • Understanding problems and goals
  • Analyzing needs and solutions
  • Devising strategies
  • Driving change
  • Facilitating stakeholder collaboration
  • and much more
How to prepare for the exam?

Learning styles differ widely – so there is no magic formula that one can follow to clear an exam. The best practice is to study for a few hours daily – rain or shine! Below are some details about the exam and study materials:

  • 65 multiple-choice/multiple-select questions – 105 mins
  • 72% is the passing score
  • The exam Fee is $200 plus applicable taxes
  • The Salesforce Certified Administrator certification is a prerequisite for taking this exam.

There are tons of resources to help you prepare for the certified business analyst certification exam.

The following list is not exhaustive; so check it out and use it as a starting point:

  1. Salesforce Certified Business Analyst FAQ
  2. Salesforce Certified Business Analyst Exam Guide
  3. Trailhead Trailmix: Prepare for Your Salesforce Business Analyst Credential
  4. Highly recommend to watch Tony V Martin Business Analyst Summit videos

What you Need to Know for Business Analyst Certification !

On a very high level, you have to understand the following topics to clear the exam. All credit goes to the Salesforce Trailhead team; I have taken below content from there.

  1. Customer Discovery: 17%
  2. Collaboration with Stakeholders: 24%
  3. Business Process Mapping: 16%
  4. Requirements: 17%
  5. User Stories: 18%
  6. User Acceptance: 8%