What Does A Business Analyst Do?
A Salesforce business analyst is a professional responsible for eliciting, documenting, and managing the requirements, facilitating meetings, drafting feasibility studies, and acting as a liaison or bridge between technical and functional groups.
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Depending on the organization, business analysts may be responsible for discovering what the user truly wants, designing a solution vision, breaking product development into doable steps, determining what success looks like, and driving iterative evaluation and revision.
The key activities that business analysts perform include:
- Understanding problems and goals
- Analyzing needs and solutions
- Devising strategies
- Driving change
- Facilitating stakeholder collaboration
- and much more
Learning styles differ widely – so there is no magic formula that one can follow to clear an exam. The best practice is to study for a few hours daily – rain or shine! Below are some details about the exam and study materials:
- 65 multiple-choice/multiple-select questions – 105 mins
- 72% is the passing score
- The exam Fee is $200 plus applicable taxes
- The Salesforce Certified Administrator certification is a prerequisite for taking this exam.
There are tons of resources to help you prepare for the certified business analyst certification exam.
The following list is not exhaustive; so check it out and use it as a starting point:
- Salesforce Certified Business Analyst FAQ
- Salesforce Certified Business Analyst Exam Guide
- Trailhead Trailmix: Prepare for Your Salesforce Business Analyst Credential
- Highly recommend to watch Tony V Martin Business Analyst Summit videos
- Customer Discovery: 17%
- Collaboration with Stakeholders: 24%
- Business Process Mapping: 16%
- Requirements: 17%
- User Stories: 18%
- User Acceptance: 8%
