The Salesforce ADM-201 2023 (SP23) Spring 23 exam preparation guide is designed to provide candidates with necessary information about the Administrator exam. It includes exam summary, sample questions, practice test, objectives and ways to interpret the exam objectives to enable candidates to assess the types of questions-answers that may be asked during the Salesforce Certified Administrator exam.
It is recommended for all the candidates to refer the ADM-201 2023 SP23 objectives and sample questions provided in this preparation guide. The Salesforce Administrator certification is mainly targeted to the candidates who want to build their career in Administrator domain and demonstrate their expertise. We suggest you to use practice exam listed in this cert guide to get used to with exam environment and identify the knowledge areas where you need more work prior to taking the actual Salesforce Administrator exam.
Note: Salesforce Recently changes their format of exam. Now for each salesforce admin 201 questions earlier it has 4 options but now from (SP22, Spring 22 Mid) Pattern is changed now salesforce admin 201 questions have some time 3 options and some time 4 options.
About the Salesforce Admin 201 (SP23, Spring 23)
The
Salesforce Certified SP23 Admin 201 (Spring 23 Administrator 201) program
is designed for individuals who have experience as a Salesforce administrator.
The program encompasses the breadth of applications, the features and functions
available to an end user, and the configuration and management options
available to an administrator across the Sales, Service, and Collaboration
Clouds. The first credential in the program is the Salesforce Certified SP23
Admin 201 (Spring 23 Administrator 201). This credential focuses on the
features and functionality used to maintain a Salesforce implementation. The
second level in the program is the Salesforce Certified Advanced Administrator.
This credential is targeted toward the Salesforce Certified Administrator who
has mastered Salesforce configuration maintenance, can demonstrate an understanding
of administration best practices, and is able to use the advanced features and
functionality to solve a variety of business problems
Salesforce ADM-201 Exam 2023 (SP23) Spring 23 Summary:
- Exam Name - Salesforce Administrator (2023, SP23, Spring 23)
- Exam Code - ADM-201 (2023, SP23, Spring 23)
- Exam Price - ADM-201 Registration fee: $200 USD ADM-201 Retake fee: $100 USD
- Duration - Salesforce Administrator Duration 105 minutes
- No. of Ques. - Salesforce Admin 201 SP23 have 65 Questions
- Options - For each salesforce admin 201 questions earlier it has 4 options but now from (SP23, Spring 23 Mid) Pattern is changed now salesforce admin 201 questions have only 3 options.
- Passing Score - 65%
Recommended & Tanning
Preparing
for Your Salesforce Administrator Certification (CRT-101)
Administrative
Essentials for New Admins in Lightning Experience (ADX-201)
Lightning
Experience Administrative Essentials for New Admins (ADX-201E)
Trailhead
Virtual Bootcamp for New Admins (TVB201)
Schedule Exam - webassessor.com/salesforce
If You Want
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Salesforce Administrator 2023 SP23 Spring 23 Syllabus:
- Describe the information found in the company settings (for example: company settings fiscal year, business hours, currency management, default settings).
- Distinguish and understand the administration of declarative configuration of the User Interface. (for example: UI settings, app menu, list views, global actions, Lightning App Builder).
- Given a scenario, demonstrate the proper setup and maintenance of users.
- Explain the various organization Security Controls. (for example: Setup Audit Trail, Login Hours, Session Settings)
- Given a user request scenario, apply the appropriate security controls based on the features and capabilities of the Salesforce sharing model. (for example: public groups, org wide default, sharing: roles, subordinates, hierarchy, report and dashboard folders)
- Given a scenario, determine the appropriate use of a custom profile or permission set using the various profile settings and permissions.
- Describe the standard object architecture and relationship model. (for example: standard object, parent/child, master detail/lookup/junction relationships, and record types.)
- Explain how to create, delete, and customize fields and page layouts on standard and custom objects, and know the implications of deleting fields.
- Given a scenario, determine how to create and assign page layouts, record types and business processes for custom and standard objects.
- Given a scenario, identify the capabilities and implications of the sales process. (for example: sales process, opportunity, path, and forecast impact.)
- Given a scenario, apply the appropriate sales productivity features using opportunity tools. (for example: dashboards, lead scoring, Einstein opportunity scoring, and home page assistant.)
- Describe the capabilities of lead automation tools and campaign management. (for example: leads, lead convert, lead assignment rules, campaign and campaign members.)
- Describe the capabilities of case management. (for example: case, case assignment rules, and queues.)
- Given a scenario, identify how to automate case management. (for example: support process, case auto-response rules, and case escalation.)
- Describe the capabilities of activity management.
- Describe the features of Chatter.
- Describe the capabilities of Salesforce Mobile App.
- Identify use cases for AppExchange applications.
- Describe the considerations when importing, updating, transferring, mass deleting, exporting and backing up data.
- Describe the capabilities and implications of data validation tools.
- Describe the options available when creating or customizing a report or report type.
- Describe the impact of the sharing model on reports.
- Describe the options available when creating and modifying dashboards (e.g., dashboard components, data sources, chart types, Subscribing, running user).
- Given a scenario, identify the appropriate automation solution based on the capabilities of the tool.
- Describe capabilities and use cases for Flow.
- Describe capabilities and use cases for the approval process.
Skills Covered Salesforce Admin 201 2023 (SP23, Spring 23)
·
Access &
Security
·
User
Setup
·
Sales & Marketing
Apps
·
Standard & Custom
Objects
·
Service & Support
Apps
·
AppExchange
·
Mobile & Desktop Administration
·
Data
Management
·
Activity Management & Collaboration
·
Workflow & Process Automation
Some Sample Questions for Salesforce Admin 201 2023 (SP23, Spring 23) Exam.
1. How can an administrator capture custom lead data on the converted
contact when converting a lead?
A. Map custom lead fields to standard contact fields.
B. Use the lead conversion wizard to select the fields.
C. Map custom lead fields to custom contact fields.
D. Use the data loader to move the custom lead data
2. How can an administrator allow all internal users to view a dashboard
as a sales manager a sales region?
A. Create a dashboard for all opportunities in the region.
B. Create a dashboard to run as the logged in user.
C. create a dashboard to run as a specified user.
D. Create a dashboard with multiple components.
3. What are two considerations when configuring workflow rules?
Choose 2 answers
A. Rule actions can take place immediately or can be time based.
B. All existing records are evaluated when a new rule is activated.
C. Rules must be deactivated before using the data import wizard.
D. Rules can be evaluated when records are created or edited.
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4. Universal containers (UC) is
rolling out a new approval process. As the last
step in the process after an
opportunity has been approved, UC wants to send
a contract to its customer for signature.
What should an administrator suggest to implement this functionality?
A. Hire a consulting firm to develop a document signing framework.
B. Check the “send PDI” box on the approval process setup.
C. Install an app from the AppExchange.
D. Utilize the salesforce Auto sign flow.
5. The support group at universal containers wants agents to capture
different information for product support and inquiry cases. In condition, the
lifecycle for product support cases should have more steps than the lifecycle
for inquiry cases.
Which three features should an administrator use to meet these
requirements?
Choose 3 answers
A. Permission sets.
B. Record types.
C. Support processes.
D. Field-level security.
E. Page layouts.