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Salesforce Frequently Asked Questions

How do I get Salesforce vouchers certified?

Salesforce Community Groups

Community groups often get certification vouchers from Salesforce and give them out during the meetups. A lot of times there are raffles for attending so pay attention during the meeting. That's your chance to win a free or discounted certification voucher.


How hard is it to get Salesforce certified?

How hard is a Salesforce Admin Certification exam? The pass mark is 65%, meaning quite a high level of knowledge is required to be successful in this exam. The test consists of 60 multiple-choice questions, which means you must get at least 39 correct to pass.


Which certification is best in Salesforce?

Quick Look: The Best Salesforce Certification Courses

  • Prepare for Your Salesforce Platform App Builder Credential by Trailhead.
  • Salesforce Certified Advanced Administrator- Part 1 by Udemy.
  • Salesforce Sales Cloud Consultant Certification by Udemy.
  • Salesforce Service Cloud Consultant Certification Course by Udemy.


What are Salesforce certificates?

Salesforce Certification is the ultimate benchmark that recognizes the skills, expertise, and real-world know-how of today's cloud specialists.


How much is a Salesforce certification worth?

The initial exams start at $200, but more technical exams for developers and architects are $400. Technical Architect board examinations cost $6,000 and include a free retake.


Is a Salesforce certification worth it?

Yes, it's 10 times worth investing on salesforce certification than learning something else. Only thing you must remember is you should gain practical experience like you should do 2–3 real time applications on salesforce so that companies will give you high priority than a person knows theory concepts only.


Is Salesforce good career?

On average, jobs calling for Salesforce skills pay more than $70k per year. According to Burning Glass, Salesforce is one of the top 10 digital skills that boost marketing careers. ... By developing and proving your Salesforce skills, you have the potential to start strong as you launch or grow your career in tech.


Is it worth learning Salesforce in 2020?

100% worth to learn Salesforce even today in 2020 even after 20 years also because it has strong fundamentals to exist in the market, if mainly focuses on its customers.


Does Salesforce admin require coding?

Salesforce administration has no coding, it contains functional tasks. You need to deal with functional concepts. If you have good experience in sales and marketing field then you absolutely eligible to learn Salesforce admin 201.


Is Salesforce easy to learn?

Is Salesforce easy to learn? Though Salesforce is extensive, it is not difficult to learn. If you put your mind and head into learning the Salesforce CRM and at the same time take up this online Salesforce Training course, you will be able to master Salesforce within weeks.


Is Salesforce still in demand?

Salesforce developers, administrators, and analysts are more in demand than ever, and jobs requiring talent and experience with the service are growing. Jobs demanding Salesforce skills are growing fast across the board: At Collabera, we listed 390 Salesforce-related positions in 2017, and 845 positions in 2018.


How do I start a career in Salesforce?

1.     5 Steps to Jump-Start Your Salesforce Career. Business & Career January 20, 2014. ...

2.     Create a Free Admin Playground Account. Anyone interested in learning Salesforce should create a free #AwesomeAdmin edition account. ...

3.     Get Your Hands Dirty. ...

4.     Join a User Group and Network. ...

5.     Leverage Your Social Networks. ...

6.     Volunteer.



Which Salesforce certification is easy?

Certified Salesforce Developer (DEV 401)

In my opinion the easiest cert since it requires the least memorization. Most answers can be solved logically.


How long does it take to get Salesforce certified?

6 weeks

On average, it takes 6 weeks to get Salesforce Certified. But the time to prepare for a Salesforce certification depends on the experience of the individual. If you are completely new to Salesforce you have to spend a minimum of 10hrs/week and it takes 6 weeks to be ready for the Salesforce admin certification exam.



Which Salesforce certification is in demand?

Salesforce Certified Data Architecture and Management Designer. Salesforce Certified Development Lifecycle and Deployment Designer. Salesforce Certified Identity and Access Management Designer. Salesforce Certified Integration Architecture Designer.


How much money do Salesforce administrators make?

Salesforce Administrator Salaries

Job Title


Salesforce Salesforce Administrator salaries - 7 salaries reported


Quality IT Source Salesforce Administrator salaries - 5 salaries reported


IBM Salesforce Administrator salaries - 4 salaries reported





How do I pass Salesforce admin certification?

How to Pass the Salesforce Admin Exam

1.     Review the Study Guide. Visit https://trailhead.salesforce.com/credentials/administrator and download the free study guide. ...

2.     Trailhead. This site from Salesforce has all types of training. ...

3.     Watch Video Tutorials. ...

4.     Focus on What Matters. ...

5.     Give Yourself Time. ...

6.     Skip and Review. ...

7.     Get a Coach. ...

8.     Register for the Exam.



Which Salesforce certification should I get first?

Conclusion. As a beginner, the best certification to start with is the Salesforce Administrator certification. This will give you a good base for digging deeper into salesforce either on the customer-facing side or later on for the developer side.



Is Salesforce admin job easy?

Getting your first Salesforce admin job can be difficult. The reality is that most employers are looking for experience. But there are absolutely opportunities for you to build your experience (and your resume) before you land your first paid Salesforce admin role.


Does salesforce pay well?

range from an average of $71,361 to $174,954 a year. Salesforce.com, Inc. employees with the job title Lead Software Engineer make the most with an average annual salary of $161,336, while employees with the title Business Development Representative make the least with an average annual salary of $52,219.


Which is better SAP or Salesforce?

While the platform is very similar, Salesforce offers a more comprehensive and user-friendly knowledge base for its users. @Salesforce rates better than SAP for knowledge creation workflows in Select Hub’s research & analysis of the two #crm tools.


Which is better Python or Salesforce?

1)    If you have any experience in programming or if you've any interest in programming, then you should learn Python. 2) If you've no interest or you've no experience in programming then only you should go for Salesforce.


How do I become a Salesforce admin?

Get ready for the administrator certification exam with interactive study tools. Collaborate and study with fellow Trailblazers in the Trailblazer Community. Learn with Salesforce experts and use the community to help you succeed. Schedule your proctored exam, onsite at a test centre or online.


How do I become an expert in Salesforce?

Steps to Become a Salesforce Consultant

1.     Go through various job posting in job portals. ...

2.     Customize your profile to suit the desired and in-demand skills required in a Salesforce Consultant.

3.     Connect with people on online communities that are relevant to the job profile.

4.     Get the right certifications.


What is required to learn Salesforce?

To learn salesforce.com we do not require much programming knowledge. ... Visualforce is a simple tag-based language similar to html and Apex is purely object-oriented programming. If we have basic understating of HTML and Core java or any programming language, we can easily learn apex and Visualforce.



What can a Salesforce admin do?

With the help of a Salesforce Admin, your salespeople can set up personalized dashboards, fields, alerts, and reports to shorten the sales cycle and track every lead in greater detail. This level of organization can lead to greater satisfaction among salespeople and new customers.



How do I become a Salesforce developer from scratch?

Based on my extensive teaching and development experience here are the 8 steps to getting your first job as a Salesforce Developer:

1.     Be a Strong Salesforce Admin. ...

2.     Make Salesforce Personal → Run Your life on Salesforce. ...

3.     Pass the Platform Developer (PDI) Certification. ...

4.     Pass the Scrum Master Certification.



How can I learn Salesforce faster?

The best way to quickly learn how to code in Salesforce

1.     Step 1: Read sfdc99.com. Start here and don't forget to write comments with your feedback!

2.     Step 2: Buy Head First Java. I strongly recommend this book because: ...

3.     Step 3: Check out Trailhead, Salesforce's new, official training tutorials! ...

4.     Step 4: Write some actual code in Salesforce.


Can I learn Salesforce for free?

There's Admin2Dev that you can use to learn Salesforce Development for free! ... Learn from Trailhead | The fun way to learn Salesforce . There is module developer beginner then intermidiate and last advanced modules for developement. Also you can read fundamentals of salesforece even their you can learn many things.


What is Salesforce for beginners?

Salesforce is a leading CRM (Customer Relationship Management) software which is served form cloud. It has more than 800 applications to support various features like generating new leads, acquiring new leads, increasing sales and closing the deals.


How do I learn Salesforce for beginners?

Udemy is a great online resource to use for learning Salesforce.
Here are some other great Salesforce courses on Udemy:

1.     Salesforce Administrator Certification Practice Test.

2.     Salesforce Developer Training for Beginners: Basic to Advanced.

3.     Complete Salesforce Lightning Experience User Training.


What skills are in high demand?

To help you remain a competitive job candidate, here are some of the most in-demand skills you should look to develop:

  • Cloud computing.
  • Artificial intelligence.
  • Sales leadership.
  • Analysis.
  • Translation.
  • Mobile app development.
  • People management.
  • Video production.


How many attempts are required for Salesforce certification?

Salesforce updates all certification exams 3x per year in accordance with Salesforce release cycles (Winter, Spring, Summer). Within each release cycle, you have 3 chances to take the same certification exam (i.e., Salesforce Certified Administrator).


Does Salesforce certification expire?

Successful completion of release-specific Trailhead modules is required to maintain your Salesforce Certification credentials. If you do not complete your maintenance by the required due date, all certifications maintained by that module will expire.


What companies use Salesforce?

List of prominent companies rely on Salesforce:

  • Spotify.
  • Amazon Web Services.
  • U.S. Bank.
  • Toyota.
  • Macy's.
  • T-Mobile.
  • Aldo.
  • The New York Post.



What is a Salesforce Certified Administrator?

Administrator credentials. Schedule Now. CertificationAdministrator. The Salesforce Administrator credential is designed for those who have experience with Salesforce and continuously look for ways to assist their companies in getting even more from additional features and capabilities.


Does salesforce pay for MBA?

Want to go back to school to boost your career? Salesforce will reimburse 100% of the costs of fees, tuition, and books for pre-approved, job-related courses taken at an accredited academic institution (i.e., a university, college, or language school)—up to $5,250 each calendar year.


How long does Salesforce take to hire?

1 to 3 months

How long does it take to get hired from start to finish at Salesforce? What are the steps along the way? 1 to 3 months depend if there is hiring freeze.



How much do people make at Salesforce?

The average Salesforce salary ranges from approximately $47,000 per year for Receptionist to $212,351 per year for Director. Average Salesforce hourly pay ranges from approximately $14.97 per hour for Customer Service Representative to $35.19 per hour for Performance Engineer.



How long does it take to hear back from Salesforce?

For senior position like LMTS it can go to three days but Salesforce is quite fast in response usually if they like the candidate and move quickly. I have hired and got hired and both the cases I often see response time revolves in 3–5 business days. If it is over a week, you can always mail HR asking feedback onsite.


Is Salesforce a Fortune 500?

RANK190. This cloud-based customer relationship management platform rose 50 places in the Fortune 500 ranking, on the strength of revenue growth of 28.7% in 2019.



Does salesforce give signing bonus?

Salesforce. On average, Salesforce has a 23-month retention rate, even when it offers its new employees a signing bonus of $28,314.



Who are Salesforce competitors?

Some top competitors to using Salesforce as your CRM:

  • Pipedrive.
  • Insightly.
  • HubSpot CRM.
  • Vtiger Sales CRM.
  • SugarCRM.
  • Zoho CRM.
  • Close.
  • Agile CRM


Can Salesforce replace SAP?

Salesforce Vs. ... While Salesforce is often seen as an equivalent SAP competitor, it is to keep in mind that Salesforce is great in CRM. But where Salesforce is not great is in ERP – because Salesforce does not offer any ERP solutions. However, ERP is the core business area of SAP since SAP was founded in 1972.


Is HubSpot better than Salesforce?

The more complex your sales processes are, the better Salesforce performs. For small companies with basic sales cycles, HubSpot streamlines the process. When it comes to pipeline management, Salesforce is more customizable in configuring deal stages that match the sales processes of your business.


Are SAP and Salesforce competitors?

While Oracle, SAP and Adobe are the three biggest competitors gunning for Salesforce, there are lots of others in the pack. Salesforce is unique in that it acquired dominant market share by targeting businesses of all sizes at the same time.


Is Salesforce using AWS?

Salesforce has selected AWS as its preferred public cloud infrastructure provider. For the first time, Salesforce will expand its use of AWS to core services—including Sales Cloud, Service Cloud, App Cloud, Community Cloud, Analytics Cloud and more—for the company's planned international infrastructure expansion.


What is SAP CRM called?

SAP Customer Relationship Management is known as integrated customer relationship management module by SAP that helps any organization to achieve their business goals and allows them to perform all Customer Relationship tasks efficiently


What code is Salesforce written in?

Apex: Salesforce's proprietary programming language with Java-like syntax. Visualforce: A markup language that lets you create custom Salesforce pages with code that looks a lot like HTML, and optionally can use a powerful combination of Apex and JavaScript.


Does salesforce use Python?

Simple Salesforce is a basic Salesforce.com REST API client built for Python 3.3, 3.4, 3.5, and 3.6. The goal is to provide a very low-level interface to the REST Resource and APEX API, returning a dictionary of the API JSON response.


Can Python replace?

Not long ago, Zhihu abandoned python and used go to rebuild the recommendation system. Former Google employee Jake wilson believes that compared to the familiar Python, the Go language has many good features and can replace Python in many cases.


Is Salesforce good for future?

The projected demand for Salesforce-skill jobs is projected to hit 3.3 million by 2022 thanks to more than 200,000 companies switching to Salesforce. As such, the following skills come top in the skills-demand list and their ROI is impressive. Salesforce Architect.


Is Salesforce good for freshers?

Why Salesforce

I would not say its only Salesforce but also its strong and diversified community. Thousands of professionals are there to help and guide globally. You would get a great platform to show your talent, hard work and involvement. Once you get an attention, many recruiters will approach you.


What is the future of Salesforce?

Salesforce as a Game Changer

It's predicted that SaaS CRM solutions will reach a deployment rate of 80 to 85% by 2025. The CRM software market in itself is estimated to grow at a rate of about 14% annually in the short-term, through 2017.


Do salesforce developers actually write code?

Yes, unlike any other developer, they do write codeSalesforce Developers us Object Oriented programming language called APEX.


How many salesforce admins do I need?

Capacity Considerations

Recommended Salesforce Administrators per Number of Users

Number of Users

Administration Resources

75–149 users

1 senior administrator; 1 junior administrator

140–499 users

1 business analyst, 2–4 administrators

500–750 users

1–2 business analysts, 2–4 administrators


What should a Salesforce admin know?

Real-time Salesforce admin tasks

  • Unlocking user accounts or resetting passwords due to user forgetfulness.
  • Dealing with SSO, two-factor authentication, and certificate problems.
  • Adding new white-listed IP addresses.
  • Helping users develop or fine-tune reports so they yield meaningful metrics.



Does salesforce offer training?

Salesforce University: You'll find a course for nearly every role and cloud (e.g. sales, service, marketing, etc.) available online at Salesforce University. Once again, time commitment ranges from a half day to five days and pricing ranges from $299 to $4,950.


Is Java required for Salesforce?

To become a successful Salesforce Developer, it is recommended you have an understanding of other coding languages, but first and foremost Java. ... To start coding in Salesforce using its programming language Apex (custom code) and Visualforce (user interface) you should start with Java.



Is Salesforce a tool or technology?

Concluding, Salesforce technology is one of the best CRM tools and technology and is still upcoming with more and more enhancements. It's a hassle-free tool for better customer interactions and maintaining data, because of cloud-based technology.



Does Google use Salesforce?

Google, for its part, will use Salesforce as its preferred CRM provider for selling its cloud services.


What is the best skill to learn in 2020?

The Soft Skills Companies Need Most in 2020

Topping this year's list are creativity, collaboration, persuasion, and emotional intelligence—all skills that demonstrate how we work with others and bring new ideas to the table.


What skill can I learn in 3 months?

Here's what they had to say.

  • Coding. Grab some java and start learning JavaScript! ...
  • Public Speaking. The Association of American Colleges and Universities found that 85% of employers rank oral communication as a very important skill when hiring recent college grads. ...
  • Excel and PowerPoint.


How do I start a Salesforce online exam?

To launch your exam at its scheduled date and time, please follow the instructions below: Login to your test taker account at www.webassessor.com/salesforce. When you are ready to begin, click the Launch button next to your scheduled exam. You may also notice that you will be logged out of your account in Webassessor.


How do I become Salesforce certified from home?

Salesforce certification exams can be taken remotely, from your own computer, at the comfort of your home. This is made possible by online proctoring, wherein a proctor monitors your exam taking through a webcam. These exams are available every day, except on major U.S. holidays and during system maintenance.


Is Trailhead owned by Salesforce?

Trailhead is a learning experience platform—a library of educational content that you can access whenever you like. ... You can choose from various topics to learn new skills at your own pace. Salesforce continually adds content to Trailhead, so there's always something new to learn.



How do you link a trailhead certification?

Scroll down to the 'Salesforce Certifications & Trailhead Badges' section, and click Connect Certification Account or Connect Trailhead Account. 5. Enter the email address associated with the account that you use to complete Trailhead challenges or Salesforce certifications.


How do I add Salesforce certification to LinkedIn?

Adding Your Salesforce Certification to Your LinkedIn Profile

1.     Visit the Certification verification page.

2.     Locate your certifications by searching for your full name or email address. ...

3.     Click View Certifications to view all of your certifications.

4.     Click Add to LinkedIn*



How do I download Salesforce certification?

Login to your Webassessor Account and then go to Completed Exam Section and then click to the Pass Link, it will show your certification.


How do I start a maintenance exam in Salesforce?

1.     Certification Maintenance Schedule.

2.     Salesforce Certified Administrator Exam Guide.

3.     Online Proctoring—Complete Your Exam Remotely.

4.     Install a Package or App to Complete a Trailhead Challenge.

5.     Scheduling a Certification Exam.

6.     Find the Username and Password for Your Trailhead Playground.



How do I check my salesforce certification?

To verify your active Salesforce certifications:

1.     Visit the Trailhead Verification page.

2.     Enter your Webassessor email beneath Certification Holders: Check Your Status.

3.     Click Request and follow any subsequent prompts.

4.     Your credential status will be sent to you in an email.



How do I update a certificate in Salesforce?

Steps to upload a new certificate

1.     Edit the Single Sign-On settings. In LEX, go to Setup | Identity | Single Sign-On Settings. ...

2.     Click the 'Choose File' button to upload a new certificate in 'Identity Provider Certificate' field.

3.     Save the changes after uploading the new certificate.



Does Apple use Salesforce?

“We're excited to work with Salesforce and that their industry-leading CRM will embrace native iOS and deliver exclusive new features on iPhone and iPad,” said Tim Cook, Apple's CEO. ... The redesigned Salesforce Mobile App will take full advantage of native iOS features like Face ID, Siri Shortcuts, 3D Touch and more.


Does Best Buy use Salesforce?

Best Buy Canada grows its seller marketplace with Salesforce. ... “With Sales Cloud, we can empower the business development team with the information they need to convert more leads into marketplace accounts. It also helps to automate key processes, which boosts productivity and improves lead follow-up times.


Does Spotify use Salesforce?

“That's why we love Salesforce.” The company uses Salesforce for everything from collaboration to tracking progress against quarterly targets to recognizing group and individual achievements to helping customers.


Is Salesforce admin a good career?

Salesforce Admin – An individual that helps a company get the most out of Salesforce. Focuses on ensuring the system is working for its users, extending functionality based on new requirements, fixing bugs and training users. If you are not from an IT background, becoming an Admin is a great place to start.


Does Salesforce admin require coding?

Salesforce administration has no coding, it contains functional tasks. You need to deal with functional concepts. If you have good experience in sales and marketing field then you absolutely eligible to learn Salesforce admin 201.


Is a Salesforce certification worth it?

Yes, it's 10 times worth investing on salesforce certification than learning something else. Only thing you must remember is you should gain practical experience like you should do 2–3 real time applications on salesforce so that companies will give you high priority than a person knows theory concepts only.