"SP21 ends on 23rd August 2021 = Summer 21 (SU21) Starts on 26th August 2021 = Join our Channel for latest Updates" https://t.me/salesforcekeeda

Friday, February 12, 2021

Salesforce Service Cloud Consultant Spring 21 (SP21) Dumps Practice Sample Questions

Salesforce Service Cloud Consultant Spring 21 (SP21) Dumps practices Questions Answers Service Cloud Consultant Spring 21 (SP21) Dumps Practice Questions Answers



Salesforce certified Service Cloud Consultant Spring 21 dumps Latest Dumps here you can find salesforce certified Service Cloud Consultant Spring 21 dumps Latest Service Cloud Consultant Spring 21

 

If You Want any Salesforce Service Cloud Consultant Spring 21 (SP21) Certifications Dumps Practice Material CLICK on the WhatsApp/ChatBot/Mail Icon which showing On Screen


Note:It Just A certification exam question example of Salesforce Service Cloud Consultant Spring 21 (SP21) which help you to understand what type of questions asked by the salesforce in certification exam it’s not dumps it’s just like sample question for giving the idea about which type of questions come in exam because we see lots of people are confuse when they go for the examination, we see they have lots of query regarding examination. that why we written this for just an information if you have any query regarding salesforce Salesforce Service Cloud Consultant Spring 21 (SP21)

certifications examination you can chat with us on our chatbot. dumps are not the good choice for the examination even you got clear you have not enough knowledge about salesforce that mean you cannot perform your task in your work and it is gone to be drawback for your career if you have query regarding salesforce certification exam you can message us in chat bot which is showing on the screen

 

Note: - Pls Join our telegram channel because if anything gone to be change like Practice Questions change, exam change, syllabus change, all change we dropped a message in telegram channel so you can postpone or schedule your exam as per your convenience

 


Here are Some sample questions which we provide in Sample Practices dumps of Salesforce Service Cloud Consultant Spring 21 (SP21)
 

Question 1:  

Support agents need to verify that customers are eligible to receive customer support before they can update the case.  What object is used to verify that a customer is entitled to receive support? Choose 2 Answers

A. Contacts 

B. Case History         

C. Products

D. Service Contracts

 

Question 2:  

What is a characteristic of Visual Workflow?  Choose 3 answers

A. Elements can be used to update fields in the database      

B. Apex code must be used to pass data to legacy systems 

C. Apex code must be used to update fields in the database       

D. Only one version of a flow can be activated at a time       

E. Elements can be used to pass data to legacy systems

 

Question 3:  

What are the basic concepts of Knowledge-Centered Support (KCS)?  Choose 2 answers

A. Creating content as a result of solving issues 

B. Rewarding learning, collaboration, sharing, and improving

C. Evolving content-based product lifecycle

D. Developing a knowledge base on the experience of an individual


 If You Want any Salesforce Service Cloud Consultant Spring 21 (SP21) Certifications Dumps Practice Material CLICK on the WhatsApp/ChatBot/Mail Icon which showing On Screen


Question 4:  

UC wants to implement a Knowledge management process with the following requirements:  1. It must contain four different kinds of content: Customer FAQs, Product specifications, Contact center procedures and Product manuals.  2. It must provide the ability to filter Knowledge search results by a single product, multiple products, or all 56 products.  3. Any product-related content created by contact center agents must be approved by the contact center manager and the Knowledge manager before being published.  4. Product content should only be visible internally to contact center agents who handle the product.  How should a consultant recommend that Knowledge be configured?  Choose 3 answers

A. Configure workflow rules for each data category       

B. Configure article types for each kind of content     

C. Define approval processes for each article type      

D. Define approval processes for each product    

E. Configure data category values for each product

  

Question 5:  

Universal Containers purchased Knowledge and would like to implement it as soon as possible.  What approach should a consultant recommend?

A. Activate the Knowledge sidebar within the Salesforce Console for Service

B. Create a Knowledge Visualforce component on the case detail page           

C. Activate the Knowledge sidebar on the case detail page        

D. Create a Knowledge Visualforce component within the Salesforce Console for Service

 

If You Want any Salesforce Service Cloud Consultant Spring 21 (SP21) Certifications Dumps Practice Material CLICK on the WhatsApp/ChatBot/Mail Icon which showing On Screen

Salesforce Certified Service Cloud Consultant Spring 21 (SP21) Exam

Service Cloud consultant Spring 21 (SP21) Exam is related to Service Cloud Consultant Spring 21 (SP21) Certification. This exam is designed for those Candidates who have experience implementing Service Cloud Solution in a Customer Facing Role. This exam measures the Candidate ability and knowledge in the design and implements Service Cloud Solution that meets customer business requirement is maintainable and scalable. Salesforce Administrator, Service Cloud Consultant and Designing Service, Cloud Consultants usually hold or pursue this certification and you can expect the same job role after completion of this certification.

 
About the Service Cloud consultant Spring 21 (SP21) Program

The Salesforce Certified Service Cloud Consultant Spring 21 (SP21) program is designed for consultants who have experience implementing Salesforce Service Cloud solutions in a customer-facing role. The intended audience has proven experience with the administration and configuration of a Salesforce application, as demonstrated through successful completion of the Salesforce Certified Administrator exam. The Salesforce Certified Service Cloud Consultant Spring 21 (SP21) is able to successfully design and implement Service Cloud solutions that meet customer business requirements, are maintainable and scalable, and contribute to long-term customer success.

 

About Service Cloud Consultant Spring 21 (SP21) Exam

The Salesforce Certified Service Cloud Consultant Spring 21 (SP21) exam has the following characteristics:

1.      Content: 60 multiple-choice/multiple-select questions

2.      Time allotted to complete the exam: 105 minutes

3.      Passing score: 63%

4.      Registration fee: USD 200, plus applicable taxes as required per local law

5.      Retake fee: USD 100, plus applicable taxes as required per local law

6.      References: No hard-copy or online materials may be referenced during the exam.

7.      Delivery options: Proctored exam delivered onsite at a testing center or in an online proctored environment. Click here for information on scheduling an exam.

8.      Prerequisite: Salesforce Certified Administrator credential

9.      Please note: When evaluating questions and answers, please consider all currently available features including those available in either Lightning Experience or Salesforce Classic.


 

If You Want any Salesforce Service Cloud Consultant Spring 21 (SP21) Certifications Dumps Practice Material CLICK on the WhatsApp/ChatBot/Mail Icon which showing On Screen


Service Cloud consultant Spring 21 (SP21) Exam topics

 

Candidates must know the exam topics before they start of preparation. Because it will really help them in hitting the core. Our Salesforce Service Cloud Consultant Spring 21 (SP21) dumps will include the following topics:

 

·         Industry Knowledge 22%

·         Implementation Strategies 19%

·         Service Cloud Solution Design 19%

·         Knowledge Channels 9%

·         Interaction Channels 9%

·         Case Management 11%

·         Contact Centre Analytics 5%

·         Integration and Data Management 6%

 

Certification Path for Service Cloud consultant Spring 21 (SP21)

 

Salesforce Administrator Certification can act as a prerequisite for this exam.

 

Who should take the Service Cloud consultant Spring 21 (SP21) exam?

 

The Salesforce Service Cloud Consultants Spring 21 (SP21) Service Cloud Consultant Exam certification is an internationally recognized validation that identifies persons who earn it as possessing skilled as a Service Cloud Consultant. If a candidate wants significant improvement in career growth needs enhanced knowledge, skills, and talents. The Salesforce Service Cloud Consultants Service Cloud Consultant Spring 21 (SP21) Exam certification provides proof of this advanced knowledge and skill. If a candidate has knowledge of associated technologies and skills that are required to pass Salesforce Service Cloud Consultants Spring 21 (SP21) Service Cloud Consultant Spring 21 (SP21) Exam then he should take this exam.

 

If You Want any Salesforce Service Cloud Consultant Spring 21 (SP21) Certifications Dumps Practice Material CLICK on the WhatsApp/ChatBot/Mail Icon which showing On Screen


How to study the Service Cloud consultant Spring 21 (SP21) Exam


There are two main types of resources for preparation of certification exams first there are the study guides and the books that are detailed and suitable for building knowledge from ground up then there are video tutorial and lectures that can somehow ease the pain of through study and are comparatively less boring for some candidates yet these demand time and concentration from the learner. Smart Candidates who want to build a solid foundation in all exam topics and related technologies usually combine video lectures with study guides to reap the benefits of both but there is one crucial preparation tool as often overlooked by most candidates the practice exams. Practice exams are built to make students comfortable with the real exam environment. Statistics have shown that most students fail not due to that preparation but due to exam anxiety the fear of the unknown. Certification- questions.com expert team recommends you to prepare some notes on these topics along with it don't forget to practice Salesforce Service Cloud Consultant

Spring 21 (SP21) dumps which been written by our expert team, both these will help you a lot to clear this exam with good marks.

 

How much Service Cloud consultant Spring 21 (SP21) Exam Cost?

 

The price of the Service Cloud Consultant Spring 21 (SP21) exam is $200 USD.

 

How to book the Service Cloud consultant Spring 21 (SP21) Exam

 

These are following steps for registering the Salesforce Service Cloud Consultant Spring 21 (SP21) exam.

Step 1: Visit to Webassessor Exam Registration Step 2: Signup/Login to Webassessor

Step 3: Select the onsite proctored or online proctored delivery method of Certification Exam

Step 4: Select Date, time and confirm with a payment method for more information, please click here.

What is the duration of the Service Cloud consultant Spring 21 (SP21) Exam?

 

·         Format: Multiple choices, multiple answers

·         Length of Examination: 105 minutes

·         Number of Questions: 60

·         Passing Score: 67%

 

The benefit in Obtaining the Service Cloud consultant Spring 21 (SP21) Exam Certification

 

     A candidate might have incredible IT skills. Employers that do the hiring need to make decisions based on limited information and as it always. When they view the official Salesforce Certified Service Cloud Consultant Spring 21 (SP21) certification, they can be guaranteed that a candidate has achieved a certain level of competence.


If the Candidate has the desire to move up to a higher-paying position in an organization. This certification will help as always.
When an organization hiring or promotion an employee, then the decision is made by human resources. Now while Candidate may have an IT background, they do their decisions in a way that takes into record many different factors. One thing is candidates have formal credentials, such as the Service Cloud Consultant Spring 21 (SP21).
After completing the Salesforce Certified Service Cloud Consultant Spring 21 (SP21) Certification Candidate becomes a solid, well-rounded Salesforce Certified Service Cloud Consultant.


If You Want any Salesforce Service Cloud Consultant Spring 21 (SP21) Certifications Dumps Practice Material CLICK on the WhatsApp/ChatBot/Mail Icon which showing On Screen


Difficulty in writing Service Cloud consultant Spring 21 (SP21) Exam

 

This Salesforce Service Cloud Consultant Spring 21 (SP21) exam is very difficult to prepare. Because it requires all candidate attention with practice. So, if Candidate wants to pass this Salesforce Service Cloud Consultant Spring 21 (SP21) exam with good grades then he has to choose the right preparation material. By passing the Salesforce Service Cloud Consultant Spring 21 (SP21) exam can make a lot of difference in your career. Many Candidates wants to achieve success in the Salesforce Service Cloud Consultant Spring 21 (SP21) exam but they are failing in it. Because of their wrong selection but if the candidate can get valid and latest Salesforce Service Cloud Consultant Spring 21 (SP21) study material then he can easily get good grades in the Salesforce Service Cloud Consultant Spring 21 (SP21) exam. Certification-questions providing many Salesforce Service Cloud Consultant Spring 21 (SP21) exam questions that help the candidate to get success in the Salesforce Service Cloud Consultant Spring 21 (SP21) test. Our Salesforce Service Cloud Consultant Spring 21 (SP21) dumps specially designed for those who want to get their desired results in the just first attempt. Salesforce Service Cloud Consultant Spring 21 (SP21) brain dump questions provided by Certification-questions make candidate preparation material more impactful and the best part is that the training material provided by Certification-questions for Salesforce Service Cloud Consultant Spring 21 (SP21) exams are designed by our experts in the several fields of the IT industry.


If You Want any Salesforce Service Cloud Consultant Spring 21 (SP21) Certifications Dumps Practice Material CLICK on the WhatsApp/ChatBot/Mail Icon which showing On Screen

 

Recommended Training and References for Service Cloud consultant Spring 21 (SP21) Exam

 

As preparation for this exam, Salesforce recommends a combination of: hands-on experience, training course completion, Trailhead trails, and self-study in the areas listed in the Exam Outline section of this exam guide.

 

To enroll in instructor-led courses and launch online training from your Salesforce application, click the Help & Training link in the upper right corner of the screen (requires login) and search for the desired courses. Non-Salesforce customers can register for instructor-led courses here.

 

Instructor-Led Training recommended for this exam:

 

1.      Service Cloud Administration(ADM 261)

2.      Certification Preparation forService Cloud Consultant (CRT 261)

 

To review online Documentation, Tip Sheets, and User Guides, search for the topics listed in the Exam Outline section of the exam guide and study the information related to those topics. Documentation, Tip Sheets, and User Guides can also be accessed through Help & Training.

 

Trailhead trails can be accessed here.